Ellie · 2022–2023
Redesigning the dispatch platform that runs Thermondo's heat pump installations
35%
Fewer dispatch errors
33%
Decrease in installation errors
76→84%
First-time resolution rate
Planning · 2024
Turning a fragmented check process into a structured, data-driven system
50%
Faster planning cycles
38%
Reduction in human error
3×
Faster check completion
Robin · 2024–25
Rebuilding the installer app that runs heat pump installations in the field
86%
First-time resolution rate
16%
Fewer on-site errors
4.1→4.4
Customer CSAT score
Ownway · 2022
A dream app: personalised nutrition built on blood work, DNA, and microbiome data
60%
Adults with a chronic condition
80%
Of cases preventable through diet
3×
Better outcomes with personalised plans
Autisleep · Yalmo · 2020–2021
A hackathon project that won, and became a startup for autistic children's sleep and behaviour
1st
Hackautism 2.0 by Microsoft
44–83%
ASD children with sleep disorders
Seed
Funded startup, Yalmo
About
I am Ann.
I design products that improve operations. Turning ideals into impact, and broken workflows into business results.
Spending my free time with my family, at the gym, or in the kitchen. I have a soft spot for fresh meals, fresh flowers, and fresh air.
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